Dentalys

Introduction

Introduction

We re-imagined dental care to feel less clinical, more human.

Summary

Summary

From naming and visual identity to patient communication, the brand signals warmth, approachability, and modern care. Our attempt was to turn something people avoid, into something they trust and feel good about.

Year

2024

Industry

Healthcare

Scope of work

/

Branding

/

Branding

/

Branding

Timeline

12 weeks

Insight

Insight

Nearly 6 out of 10 people suffer from dental anxiety.

What participants labeled as "being lazy" was actually anxiety about pain and past negative experiences.

Prevention is positioned as optional, not essential. Participants saw dental visits as just another task, not essential preventive care.

Prevention is positioned as optional, not essential. Participants saw dental visits as just another task, not essential preventive care.

Solution

Solution

A brand personality that doesn't look, feel, or communicate like a typical dental hospital.

While cost concerns were frequently mentioned, participants consistently indicated they would pay for quality care from a provider they trusted. Social proof and referrals were the gateway to consideration.

Simplifying dental health with responsible dentistry.

Deep Navy

Rust Clay

Soft Concrete

Evergreen Teal

Simplifying dental health with responsible dentistry.

Deep Navy

Rust Clay

Soft Concrete

Evergreen Teal

Naming

Naming

Dentalys, a name that patients remember easily and say comfortably.

Dentalys comes from dentalis Latin for “of the teeth.” We kept the roots, dropped the clinical tone. The “ys” softens it, adds warmth, and sticks in memory.

The Trust Mark

The Trust Mark

Universally recognized as the symbol of excellence.

While cost concerns were frequently mentioned, participants consistently indicated they would pay for quality care from a provider they trusted. Social proof and referrals were the gateway to consideration.

Brand Statement

Brand Statement

We crafted a clear brand statement to align the design system with the brand’s core purpose and audience.

Our mission is to make dental care simple and approachable for busy individuals and families. We remove the stress from dental visits through a balance of expertise, efficiency, and genuine care. Our practice creates an experience that feels reassuring, not intimidating.

Simplifying dental health.

BRAND PURPOSE

Simplifying dental health with responsible dentistry.

BRAND PROMISE

Simplifying

dental health

with expertise, efficiency and extra care.

BRAND COMMITMENT

Simplifying dental health.

BRAND PURPOSE

Simplifying dental health with responsible dentistry.

BRAND PROMISE

Simplifying

dental health

with expertise, efficiency and extra care.

BRAND COMMITMENT

Patient Communication

Patient Communication

We created communication strategies across multiple touchpoints that resonated with our diverse audience's needs.

We built comprehensive use cases, mapped them to specific audience behaviors and motivations, and developed approaches to address their core concerns.

Final Thoughts

Final Thoughts

This identity is about turning fear into familiarity with design that builds trust, not tension.

Dentalys

Introduction

Introduction

We re-imagined dental care to feel less clinical, more human.

Summary

Summary

From naming and visual identity to patient communication, the brand signals warmth, approachability, and modern care. Our attempt was to turn something people avoid, into something they trust and feel good about.

Year

2024

Industry

Healthcare

Scope of work

/

Branding

/

Tone of Voice

/

Messaging

Timeline

12 weeks

Asset A

Insight

Insight

Nearly 6 out of 10 people suffer from dental anxiety.

What participants labeled as "being lazy" was actually anxiety about pain and past negative experiences.

Prevention is positioned as optional, not essential. Participants saw dental visits as just another task, not essential preventive care.

Prevention is positioned as optional, not essential. Participants saw dental visits as just another task, not essential preventive care.

Prevention is positioned as optional, not essential. Participants saw dental visits as just another task, not essential preventive care.

Prevention is positioned as optional, not essential. Participants saw dental visits as just another task, not essential preventive care.

Solution

Solution

A brand personality that doesn't look, feel, or communicate like a typical dental hospital.

While cost concerns were frequently mentioned, participants consistently indicated they would pay for quality care from a provider they trusted. Social proof and referrals were the gateway to consideration.

While cost concerns were frequently mentioned, participants consistently indicated they would pay for quality care from a provider they trusted. Social proof and referrals were the gateway to consideration.

Simplifying dental health with responsible dentistry.

Deep Navy

Rust Clay

Soft Concrete

Evergreen Teal

Simplifying dental health with responsible dentistry.

Deep Navy

Rust Clay

Soft Concrete

Evergreen Teal

Naming

Naming

Dentalys, a name that patients remember easily and say comfortably.

Dentalys comes from dentalis Latin for “of the teeth.” We kept the roots, dropped the clinical tone. The “ys” softens it, adds warmth, and sticks in memory.

The Trust Mark

The Trust Mark

Universally recognized as the symbol of excellence.

While cost concerns were frequently mentioned, participants consistently indicated they would pay for quality care from a provider they trusted. Social proof and referrals were the gateway to consideration.

Brand Statement

Brand Statement

We crafted a clear brand statement to align the design system with the brand’s core purpose and audience.

Our mission is to make dental care simple and approachable for busy individuals and families. We remove the stress from dental visits through a balance of expertise, efficiency, and genuine care. Our practice creates an experience that feels reassuring, not intimidating.

Simplifying dental health.

BRAND PURPOSE

Simplifying dental health with responsible dentistry.

BRAND PROMISE

Simplifying

dental health

with expertise, efficiency and extra care.

BRAND COMMITMENT

Simplifying dental health.

BRAND PURPOSE

Simplifying dental health with responsible dentistry.

BRAND PROMISE

Simplifying

dental health with expertise, efficiency and extra care.

BRAND COMMITMENT

Patient Communication

Patient Communication

We created communication strategies across multiple touchpoints that resonated with our diverse audience's needs.

We built comprehensive use cases, mapped them to specific audience behaviors and motivations, and developed approaches to address their core concerns.

Final Thoughts

Final Thoughts

This identity is about turning fear into familiarity with design that builds trust, not tension.